Online Reputation
Every review answered. Every guest heard.
Reputation management across Google, Yelp, TripAdvisor and Facebook — plus the AI Review Automation that scales it.
Listen
Centralized inbox across all major review platforms.
Respond
On-brand replies in your voice, within minutes.
Improve
Insights that turn feedback into operational change.
Before / After
Your reputation, operated daily.
93% of diners read reviews before booking. This is what changes when someone actually works them.
Why it mattersOne tenth of a star can cost you tables every single night. This does not wait until next quarter.
Before Kitxens
At risk- 12% of reviews answered
- Last photo uploaded 14 months ago
- Unanswered negatives on page one
With Kitxens · month 4
Growing- 95%+ answered, first response <4h
- 4+ fresh photos every month
- Negatives recovered in <60 minutes
Situations we solve today
A negative review is going viral
Reply + recovery offer in <60 min
You haven't replied to reviews in 3 months
Full backlog answered in your voice within 7 days
Your rating has dropped for 2 quarters
New-review flow from your happiest guests
Use cases
Built for your real operation.
These are the concrete situations where Kitxens delivers results from week one.
Multi-platform inbox
Google, Yelp, TripAdvisor and Facebook reviews in one view.
AI-drafted responses
Faster replies, always in your voice.
Score lift program
Coordinated effort to raise average rating.
How we work
How we bring Online Reputation to your restaurant.
No rip-and-replace. No team disruption. We start with what you already run and build from there.
Centralize
All reviews into one feed.
Reply
AI-assisted, human-approved, brand-aligned.
Analyze
Themes surfaced back to operations.
Improve
Continuous service recovery + recognition.
100% adaptable to you
None of this is a template.
Every step adapts to your operation, your team and your budget. We start where it hurts most — and you scale only when you see results.
A full technology, marketing and AI team — for less than the cost of one server shift.
Outcomes
Measurable outcomes. No vague promises.
+0.4 stars
Average lift in 6 months
100%
Reply coverage
< 4 hr
Average response time
What you'll achieve
Benefits you can feel.
- Higher review scores
- Faster reply time
- Insights into recurring issues
Technologies
With the platforms you already use.
Frequently asked
What operators ask us.
Related services
Explore the Kitxens platform.
FROM THE MAGAZINE
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