AI Receptionist
Never miss a call, a reservation or a question.
An AI receptionist that answers your phones 24/7 — books reservations, answers FAQs and routes urgent calls instantly.
Always on
24/7 phone coverage in your brand voice.
Smart
Books reservations, takes orders, answers questions.
Connected
Hands off seamlessly to your team when needed.
Meet your receptionist
This is Rachel. She never lets your phone ring out.
Rachel is the Kitxens AI employee trained on your menu, hours and policies. She answers every call in your brand voice — while your team takes care of the guests at the table.
Rachel
AI Receptionist
Trained on your menu and policies. She speaks in your brand voice — not like a robot.
Live call · Saturday 6:12 PM
LIVEGuest
"Hi, do you have a table for 4 this Saturday at 8?"Rachel
"Happy to help! 8:00 is fully booked, but I have 7:45 or 8:30 on the terrace. Which do you prefer?"Guest
"7:45 is perfect. Under Laura."Reservation confirmed — Laura · Party of 4 · Sat 7:45 PM
Synced to OpenTable · Confirmation SMS sent
Reservations
Takes, confirms and modifies reservations — integrated with OpenTable or your direct system.
Phone orders
Captures phone orders and sends them straight into your POS — no transcription errors.
Guest FAQs
Hours, menu, parking, allergens, events — answered instantly with your real information.
Human handoff
Complaints or sensitive cases transfer to your team in seconds — with full context.
100%
Calls answered
< 2s
To pick up every call
+30%
Reservations captured
24/7
No breaks, no holidays
Every missed Friday-night call is a table walking to your competitor.
Use cases
Built for your real operation.
These are the concrete situations where Kitxens delivers results from week one.
Friday 8 PM rush
Your team is on the pass and three calls ring at once. Rachel answers all three — no guest hears a busy tone.
After-hours bookings
27% of restaurant calls arrive when you're closed. Rachel takes tomorrow's reservation at 2 AM.
Bilingual by default
She switches between English and Spanish mid-call without losing the thread — like your best host would.
How we work
How we bring AI Receptionist to your restaurant.
No rip-and-replace. No team disruption. We start with what you already run and build from there.
Train
We build a brand-voice agent on your menu and policies.
Connect
Phone, POS, reservations and CRM.
Launch
Go live with human supervision.
Improve
Continuous training from every call.
100% adaptable to you
None of this is a template.
Every step adapts to your operation, your team and your budget. We start where it hurts most — and you scale only when you see results.
A full technology, marketing and AI team — for less than the cost of one server shift.
Outcomes
Results you can see in your P&L.
100%
Call coverage 24/7
+30%
Reservations captured
Hospitality intact
Always handoff to humans when it matters
What you'll achieve
Benefits you can feel.
- Zero missed calls
- More reservations
- Less front-of-house pressure
Technologies
With the platforms you already use.
Frequently asked
What operators ask us.
FROM THE MAGAZINE
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