Customer Marketing
Turn guests into loyal, repeat customers.
Email, SMS and loyalty marketing built on your POS data — converting first visits into a habit.
Segment
Smart guest segments built from POS and ordering data.
Engage
Email, SMS and offers timed to the right moment.
Retain
Loyalty programs that actually drive a second visit.
Marketing with a system
Marketing isn't everything. Organized, segmented and scheduled — it is.
Blasting burns your database. Every message goes to the right segment, at the right moment, with a measurable goal.
Why it mattersWinning a new guest costs 5× more than bringing back one who already knows you.
1 · Segmented
Fed by your POS and direct orders.
2 · Scheduled
Email, SMS and WhatsApp from one calendar.
3 · Measured
"Lapsed" campaign · March
18%
ordered again within 14 days
$2,340
revenue attributed to a single campaign
Use cases
Built for your real operation.
These are the concrete situations where Kitxens delivers results from week one.
Lifecycle email
Triggered email tied to POS purchases.
SMS programs
Direct, immediate, high open-rate.
Loyalty
Programs that actually drive a second visit.
How we work
How we bring Customer Marketing to your restaurant.
No rip-and-replace. No team disruption. We start with what you already run and build from there.
Segment
POS-driven guest segments.
Build
Flows for welcome, recovery, loyalty.
Activate
Right channel, right moment.
Optimize
Continuous A/B and uplift testing.
100% adaptable to you
None of this is a template.
Every step adapts to your operation, your team and your budget. We start where it hurts most — and you scale only when you see results.
A full technology, marketing and AI team — for less than the cost of one server shift.
Outcomes
Real results, from real restaurants.
+22%
Repeat visit rate
+15%
Customer lifetime value
Direct ROI
Trackable revenue lift
What you'll achieve
Benefits you can feel.
- Higher repeat rate
- Higher lifetime value
- Direct revenue lift
Technologies
With the platforms you already use.
Frequently asked
What operators ask us.
FROM THE MAGAZINE
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