Restaurant AI
How AI is reshaping the way restaurants operate, communicate, and grow.
3 articles
AI Search Is Quietly Rewriting Restaurant Discovery
Google AI Overviews, ChatGPT, Perplexity and Gemini now answer 'where should I eat tonight?' for millions of diners every week. Restaurants invisible to the model lose the visit, and never see it on their analytics. Here is what to do about it.
What an AI Agent Actually Does for a Restaurant (and What It Should Never Do)
Forget chatbot demos. Modern AI agents in restaurants take reservations, qualify catering leads, recover negative reviews and onboard first-time guests — without ever touching the moments that should stay human. Here is the operating contract.
WhatsApp for Restaurants: The Operating Guide We Wish Existed in 2022
WhatsApp is now the dominant guest channel in southern Europe and Latin America — and the most operationally mishandled. Here is the complete operating guide: triage, response cadence, agent boundaries, and the numbers that matter.